I was at an affiliate workshop the other day and the panel did their best to persuade me the days of rogue affiliates were behind us and the affiliate world is now full of honourable businesses making their money through legitimate practices. I didn’t buy everything they were telling me, although accept that times have changed. From reading the methods listed below taken from ppcblog maybe it is more the case that rogue affiliates are now more sneaky in their behaviour and are simply getting spotted less. Just because they aren’t blatantly driving up brand costs doesn’t mean they aren’t up to something else. I think for me the issue of guidelines and strict rules would be key when setting up an affiliate programme and a zero tolerance on the rule breakers would be the only way to ensure they stick to it.
7 dodgy PPC methods used by affiliates:
1) Bidding At Certain Times – Brand bidding at certain times of the day or week when they know there is less chance of someone in-house, agency or affiliate network seeing the offending adverts. Evenings & weekends are the obvious choices or a couple of minutes here and there will often go unnoticed. Advertisers don’t even have to be at their computer to do this with Google kindly providing ad scheduling.
2) Geo-targeting – Geo-targeting of smaller individual locations or those where the merchant, their agency or affiliate network are not based. Advertisers can custom geo-target away from those areas, again thanks to Googles ever increasing Adwords tools inventory.
3) IP Exclusion – As Google explains “refine your targeting by preventing specific Internet Protocol (IP) addresses from seeing your ads”. Find out the IP of those you don’t want to see your ad and ban them so they can’t see your advert. Now that is naughty.
4) Advert Tricks – This is pretty sneaky & I have seen this more than you might think. This only happens if the merchant is running their own adverts against their own branded terms. The affiliate simply copies the merchants advert EXACTLY and bids higher to gain a higher ad rank that will replace the merchants own advert. At a glance the merchant will believe their advert is still running, although obviously it’s that of the affiliates. If the merchant digs a little deeper and views the destination url the affiliate might get spotted, but this method is generally used intermittently. If the merchant/ad agency notices they are no longer receiving clicks for there core keywords it will raise suspicion – so this is often used with 1, 2 & 5.
5) Masking Affiliate Urls – I have heard of software from some of the affiliate networks that claim to detect brand bidders by scraping the search engines and monitoring ad urls. (Although this is of course, depending on whether this detection system is not blocked by either 2 or 3 above in the first place). How do naughty affiliates attempt to protect themselves so their affiliate url is not spotted in adverts immediately? Well, by masking the url & affiliate ID within a url redirect. The likes of Tinyurl make this very easy for anyone. In fact, the affiliate might be using multiple redirects to make it a little harder again to be identified without proper investigation that might confuse the average merchant or online marketer.
6) Sending Traffic To A Different Domain – This is not rocket science. This can even be accomplished without setting up redirects, just a little understanding and knowledge of how the automatic and manual ad approvals work at the search engines. Advertisers can take advantage of the time between automatic approval and a manual review, but it’s actually even simpler for affiliates to trick the system after the manual review period.
As an example, lets say an affiliate wants the advert display url to be affiliatename.com, but they want to send traffic direct to a different domain, merchantssite.com. By playing nice at first, affiliates can simply set up their advert with the same display url and destination url to affiliatename.com. The affiliate can allow their advert to go through manual approval. It takes roughly 48hrs (in the week) for the advert to pass through manual approval in Adwords (ads can even be paused during this period) before the affiliate can whip in a keyword level url for the real destination they want to send traffic to. Keyword level urls take precedence over ad level urls and they do not go through manual approval like adverts do.
Another method that is frequently used to get past the one display url per SERP policy from the search engines is to simply send traffic to affiliatename.com and after the manual approval throw in a server side redirect over to the site of choice. That way the advert has not been amended and will not get manually reviewed again.
7) Using Broad Match To Bypass Trademarks – Here in the UK, businesses can protect their trademark brand names in both adverts and keywords on Google by submitting an application. While this method can be very effective for some brands, it can also sometimes be bypassed by the use of broad match. Take the well known car company ‘Land Rover’ as an example. For sometime they protected their band online on Google and hence the keyword ‘Land Rover’ was a trademarked term and would not display ads when used as a keyword. An easy way to get around this was simply having the keyword ‘Rover Land’ on broad match and sure enough it would trigger the advert against a search for ‘Land Rover’. It can be as simple as that. So while trademarking can work great for some businesses, it can easily be bypassed for others.