The Importance of Brand

In a recent bizreport article travelocity’s CMO Jeffrey Glueck made the observation that in PPC “most of your profits come from buying your own brand term”. No kidding! This is a basic principle of search marketing and one which is a constant area of discussion between agencies and clients. In a market such as travel where competition is high and price is everything building a strong brand is essential to your success. Glueck goes on to say he is “dismissive” of the approach of buying a large range of generic terms in a PPC campaign. I have to wholeheartedly disagree with this dismissal and say that in my experience of managing travel campaigns it is essential to hold whole range of generic spcific and brand terms in your campaign. Due to the price sensitivity of the travel market search engine user go through a number fo research stages before deciding upon a purchase, they will research different countries, followed by regions of a country and then hotels within a region before finally searching out the cheapest price for their chosen destination. In the final comparison stage they are likely to take note of the cheapest site they find during their search before returning through a brand search. Hence it is importnat to have a presence at each stage of the buying process in order to have a chance of getting the sale. Full article is below, make your own mind up!

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