Archives for posts with tag: Social Networking

A nurse in Sweden has been reportedly suspended for posting mobile phone pictures of brain surgery and major back surgery on her Facebook page.  The nurse apparently did it to “impress friends with her high-powered job”.  I’m sorry, but how dumb is that!  This isn’t the first time somebody has suffered on a professional level for their social media activities, when are people going to learn?  Remember the story of the budding athlete who was suspended for pictures showing him under the influence of alcohol?  Or what about the public schoolboys suspended for being members of a dogging group?

People have got to start waking up to the fact that Facebook and other social networking sites are mainstream channels of information now.  Just because you have to log in to see information doesn’t make it a secure environment.  People have long been punished in their professional lives for actions in the private lives it is just the case now that people put more information about their out of hours antics in the public domain.  If there is anybody you wouldn’t want to know about something, don’t put it on Facebook!  If you do Big brother will most definitely see it!

The creators of Facebook have given it a facelift!  I have just logged into the new version for the first time and so have probably not seen the full extent of the changes but thought Id post my initial findings.  On logging in for the first time you are displayed a message from Facebook explaining the changes to their interface, nothing  mentioned but I have posted the message below.  Apparently the three goals of the facelift were:

  1. make everything clean and easy to use, reduce the clutter.
  2. give the user more control over their profile (what, you mean make it more like myspace?)
  3. show the most recent and relevant content

Apparently this is all based upon recommendations made by Facebook users although Im sure I was never asked my opinion!  Anyway to the initial observations.  The main change appears to be the introduction of tabs on the pages, both profile and home page.  On the homepage they have separated out top stories, status updates, photos and posted items.  Obviously aimed at objectives 1 and 3.  On initial use I actually think this works really well.  I do agree that peoples profiles were getting far too cluttered and this enables you to see more easily the information you want.  The first page is the wall and minifeed, and expansion on the original minifeed which includes photos and actual wall postings rather than just notifications.  This will satisfy the avid facebook user who wants a snapshot of what everybody is up to and in a way brings Facebook and the status updates function closer to the Twitter concept.

The page layout has also changed slightly, with a reduction of content in the left hand margin whilst keeping the 3 column format.  They remove this in the photos tab though and you get more of a full album view which makes photo browsing easier.  It is also removed when viewing group and fan pages and the navigation which was once on the left has now moved to the header bar.

If I notice anything else interesting I will be sure to post it but the initial observation is that the objective of clean, clear, uncluttered layout has been achieved.  I just hope to god that the point about profile control isnt going to lead to the flourescent flashing profile pages that make Myspace so annoying.

facebook redesign letter

facebook facelift, profile redesign

facebook redesign, home page

facebook group page design

Neilsen/Netrankings has released some figures which show a monthly decline in Facebook users for the first time since its launch, before it has even managed to fully leverage its traffic volumes into advertising sales.  Its unique audience dropped 5% from December to January prompting many people predicting the demise and claiming Facebook is a fad which will go away as quickly as it arrived.  Have people really already become Facebored?  Or is it simply inevitable that sooner or later there would be a dip in audience as the users who created an account “just to see what all the fuss is about” disappear back to their own world grumbling that it was a load of rubbish anyway?

Mark Ritson, in his article for Marketing, blames the decline on Facebook’s open door policy.  Since September 2006 Facebook has allowed anybody with a valid email address access to their network which was previously exclusive to US students (and before that just Harvard students).  This is where the influx began and over the last 18 months its user base has just grown and grown, until now!  Ritson uses the analogy of being in a hyper trendy bar with his friend, surrounded by beautiful people, drinking beautiful cocktails, listening to great music, before realising the only thing which spoilt the bar, was them!  Two middle aged blokes with expanding waistlines stood out like a sore thumb and somehow made the place less cool.  By opening its doors to anybody in the world, he argues, Facebook has made itself less cool and exclusive, and the seriously cool people, aren’t going to want to be sent a friend request from their mum or an old school teacher!  They want to hang out in a cool environment which similarly cool people, doing cool things and just generally being cool.

So has Facebook’s open door policy caused this dip and is it to be the demise of the worlds largest social networking site?  I don’t know, but I can say that my usage habits have changed slightly since I added my mum and dad as friends!  I am now a lot more careful about what I post and where I post it, although that doesn’t really change the experience too much.  Personally I would blame the 5% drop on the part time users departing, there had to be a dip at some point and I’m sure that’s how the guys at Facebook will see it. 

What it does say to me is that Facebook need to get their act in gear and make this thing profitable, they have an advertising model in place now should start to reap the rewards but it is still not the finished article.  I feel for them in that they are trying to be innovative and make their ads as unintrusive a possible and this is difficult to do but they must find a way.  They have already been chastised for their beacon system and they probably cant afford another mistake like that.  I just hope for their sake, that they don’t rue missing out on a  slice of their $15 Billion valuation which could start to decline a lot faster than their user base if next months figures aren’t more positive.

facebook decline in users

An application has been developed which allows you to view your Myspace page through Facebook.  The application, developed by Fuser, allows you to check your messages, bulletins and comments without ever leaving the Facebook site.  for the social hardcore this could be a god send and could also be a big dent to Myspace as it will enable users of both to monitor them through one single website, hence less visitors going to the Myspace site.  If users are beginning to migrate from Myspace to Facebook then this could be the final act which prompts a complete switch as they will be able to keep an eye on their lesser used Myspace page without having to visit it.

Additional information

Mars this week launched a Facebook application which allows users to send their friends the gift of a real life Mars bar.  The “gift” will be in the form of a message which, once opened, asks the recipient to enter their mobile number and from this they will be send an SMS voucher which can be redeemed in a participating store.  Twix, Galaxy, Malteser’s and Mars will all be able to be sent with the sender paying via a Paypal account.  This is a bold venture by the guys at Mars but I cant help but think it is a desperate attempt to get involved in social media by a brand which doesn’t necessarily fit.  I am seeing all to often recently companies who know of the buzz around social networking and decide that “we need to be part of that!”  No thought given to whether their brand or product fits or whether the audience they are trying to engage with is part of the social environment they are considering.

To me, social media, social marketing, social networking or however else you want to term it is about engaging with your audience on a personal level, listening to what they are saying and bringing those learnings back into the business.  Too many people are deciding they want to be part of the social phenomenon without thinking whether it suits them, their audience and their product.  The first questions they should be asking are, what am I looking to achieve? Who am I trying to engage? where are these people interacting? Mars is a border line case and they have probably just about pulled it off but in many cases people are missing the mark by a long way just to be involved in the current craze.