I have previously blogged about the increasing use of social media impacting the number of users accessing webmail accounts and now it appears the same is happening with instant messaging services. The number of minutes spent on instant messaging services has dropped by 1 billion minutes in the past year! A billion! bringing the total time spent to 2.9 billion, that over a 25% drop in usage.
The drop is being blamed on the emergence of social networks as communication tools. With Facebook now offering instant messaging and also the multitude of ways you can use to keep in touch through social network, messaging services are apparently becoming unnecessary. As with anything else it is unlikely to be “the end” for these services but it has certainly had an impact. I use messenger for work purposes and Facebook is obviously never going to take the place of that, and you could argue that Facebook is only a rival to messaging to the people who are constantly online, and wont apply to people who only check their account once a week. Either way, 1 billion minutes is a lot to lose.