Archives for category: Digital Marketing

Oh dear, a whole month without posting. Don’t worry; I haven’t shut up shop, just been a bit busy on the work front. As always, a lot has gone on in the last month so it seems best to start with a recap of the month gone by to get us back up to speed:

MIVA closes down operations – as suggested may happen by The Digital Lookout back in Sep 2008 MIVA has finally closed down operations. Once a reasonable addition to any search marketing campaign MIVA has failed to keep up with the pace of change in search engine marketing and has been on a downward spiral for the last 3 or 4 years and has finally packed up its SERPs and gone home.

Ask Brings back Jeeves – in a bid to regain some of its character Ask has brought back Jeeves as the face of its search activity. The former front man for the Ask search engine has had a facelift and returned as Ask continues its bid for a foothold in the search marketplace.

Adwords Launches New Interface – Adwords has launched into testing a new interface, and the initial reactions haven’t been good! It appears the “revert to old interface” button has become the most used button in Google’s system! Of course there will come a point when it is forced upon us and we will be force to use it. No doubt in a couple of months we will be wondering what all the fuss was about.

Microsoft and Yahoo Continue to Court – without any seeming progress being made Microsoft and Yahoo have continued to court each other over potential mergers and partnerships in the battle to compete with Google. No solid progress appears to have been made but the feeling within the industry is that Microsoft will be powering Yahoo search by this time next year.

Everyone Still Loves Twitter – Twitter is still the darling of the social media world and its user numbers continue to grow every month. Question marks still remain as to what its long term revenue model will be with some suggesting it will be apps, not ads, which will be the focus of their efforts to make money.

Google Adds Further Functionality to Their SERPs – Google released details of a number of new features to enhance the SERPs including:
• Rich Snippets and microformats
• Date based searches
• Chameleon
• Spellmeleon
• Wonder Wheel

Read about what this means at the Latitude Group Search Marketing News Section

Google Changes its US Trademark Policy – a year on from opening up trademarked keywords to Adwords bidders Google has further expanded this policy and from June is going to be allowing non brand owners to use the company name in their ad text, increasing the cost of brand clicks and making the brand SERPs a very confusing place!

There has been more evidence of the dreaded R word hitting the digital world in the past few days as previously untouchable companies face the harsh reality of a less profitable future. The irony is that these companies are seeing the pinch in the way of less than huge profits, where as smaller businesses are seeing the impact come in the form of zero profit and the prospect of going out of business. It goes to show however, that the difficult economic times are hitting companies in every sector, including Internet marketing, and of every size.

Google Feeling the Pinch?

Today, Google is set to post its Q1 figures and experts are predicting a sequential drop in revenue for the first time in Google’s history as a public company. And with 3 rounds of redundancies already in the first quarter of 2009, some cracks are starting to show in Google’s bullet proof exterior. The reality of the situation is that Google will still post huge profits and huge revenue and its biggest concern is appeasing investors and maintaining share price, there isn’t much danger of them going out of business any time soon. It does show however the severity of the situation however that it is hitting even the biggest and most profitable of Internet companies.

Ebay Going Back to its Core

Another Internet giant, Ebay, has announced measures this week which suggest they too, are conscious more difficult times may be ahead and they need to focus on their core business. After selling social content discovery website Stumble Upon back to its founders they have also announced they are planning to take Skype public in 2010 due to a realisation of its “limited synergies with Ebay and Paypal”. Ebay bought Stumble Upon just 2 years ago and Skype in 2008, and despite both posting impressive growth Ebay has since decided neither is a close enough fit to their core business. Both these purchases are evidence of a more frivolous time when large Internet companies had deeper pockets and could make $75M purchases (the price paid for Stumble Upon) without worrying too much about how it would fit in with their business. Now the honeymoon period is over, companies are looking harder at their businesses and spotting the need to streamline and maintain a focus on core activities.

Time to Rip up the Script

With Internet giants such as these cutting back, what chance is there for the smaller business? How does the small website owner survive in difficult times? I think it has been proven in the past that those with a solid business model who react to the changing market quickly, will survive. Sure things will become more difficult and margins will be squeezed, but those who remain agile should be able to ride the storm. Companies need to rip up the playbook of 2007-2008 and make sure their strategy for 2009 is in fitting with what the market demands. Make sure you are meeting a market demand and providing something more, or significantly better than, your competition. Be prepared to change in line with the market, stay agile, and keep in touch with customer demands. Hopefully then, you should be able to survive the difficult times and possibly even come out the other side in a stronger position. There will be casualties, no doubt about it, but for the companies which can stay strong and adapt, there could also be huge opportunities.

Slightly off theme for the Digital Lookout but this is pretty amazing.  Pattie Maes and Pranav Mistry present their version of the future of digital technology and communication tools.  Forget the space taking, power sapping, Microsoft Surface, you dont need it when you can have all the same functionality on any flat wall.  Minority Report here we come!

HM Revenue & Customs (HMRC) has been hit by an email phishing scam which has seen thousands of emails sent out to individuals claiming they are due a rebate on 2007-2008 taxes of £99.23. The recipient received a rather convincing email (if you ignore the lack of £ sign) and was directed to a similarly convincing website, complete with fully functioning links through to the HMRC website from its navigation.

I was personally one of the lucky recipients and was rather impresses with the level of detail. Had it not been for the fact I knew I wasn’t due a refund, and that the website wasn’t hosted on the hmrc domain, I may have been convinced (ish).

The email did find its way to my spam box but so do many other legitimate emails so that doesn’t mean much. It just goes to show that even as technology to block such activities improves the spammers get smarter.

HMRC Phishing Email

hmrc-hit-by-email-phishing-scam

HMRS phsihing website

hmrc-phishing-scam-website-page

I was going to do the predictable thing and right a post listing my predictions for 2009 in digital marketing. But after looking around at the amount of predictions already made I decided it would be pretty useless, and also, pretty predictable! Having read most of the predictions posts out there I haven’t seen anything yet that has knocked my socks off, or found anyone who is predicting anything outside of the norm…..microsoft buying yahoo….display adverts appearing in search results…the year for mobile to take off (deja vu!)…consolidation of the market place…etc etc.

In light of this I have decided I am not going to bother and I’ll leave it to the rest of industry to decide where the market is going to go. For me, I hope that none of the predictions made come to light. The unpredictability of this industry is what keeps it interesting, the speed of change and its frequency mean that every day, week and month brings about new challenges. Im happy with that so long may it continue.

For those of you that wish to hear what may be in store search engine land produced a list of categorised predictions to save you sifting through the rubbish: 2009 predictions